COOKIE POLICY

TheCloud.market

www.thecloud.market

Effective Date: 22 February 2026 | Last Updated: 13 July 2026

This Cookie Policy explains how TheCloud.market ("we", "us", "our") uses cookies and similar tracking technologies on our website www.thecloud.market and our customer control panel. This policy should be read alongside our Privacy Policy.

Your Choice:You can control cookie preferences at any time using our Cookie Settings panel accessible from the footer of our website. Note that disabling certain cookies may affect the functionality of our Services.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners about how their site is being used.

In addition to cookies, we may use similar technologies such as:

Web beacons (pixel tags): Tiny transparent images used to track email opens and page visits

Local storage: Browser-side storage used for remembering UI preferences

Session storage: Temporary browser-side storage cleared when you close your browser

2. Categories of Cookies We Use

2.1 Strictly Necessary / Essential Cookies

These cookies are essential for our website and control panel to function. They cannot be disabled. They include:

Session management cookies that keep you logged in to your account

Security cookies that protect against CSRF attacks and session hijacking

Load balancer cookies that route your requests to the correct server

Cookie consent preference cookies

Legal basis: Legitimate interest - these are essential for the secure operation of our platform.

2.2 Functional / Preference Cookies

These cookies remember your preferences and personalise your experience on our website. They include:

Language and region preferences

Currency display preferences

UI layout and dashboard customisation settings

Legal basis: Consent. You may disable these cookies, but some features may not work as expected.

2.3 Analytics / Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use:

Google Analytics (GA4): Tracks page views, session duration, referral sources, and user journeys. Data is anonymised and no personally identifiable information is shared with Google

Hotjar (if enabled): Records anonymised session replays and heatmaps to help us improve usability

Legal basis: Consent. Analytics cookies are only placed after you accept them via our cookie banner.

2.4 Marketing / Targeting Cookies

These cookies are used to deliver relevant advertisements about our Services on third-party platforms. They may track your activity across websites. We may use:

Facebook Pixel: Tracks conversions from Facebook and Instagram ad campaigns

Google Ads Conversion Tracking: Measures the effectiveness of our Google Ads campaigns

Legal basis: Explicit consent. Marketing cookies are never placed without your affirmative opt-in. You may withdraw consent at any time.

3. Cookie Details

The following table provides specific details about the cookies used on our platform:

Cookie Name / Type	Category	Duration	Purpose
Session ID	Essential	Session	Maintains your logged-in session in the control panel
CSRF Token	Essential	Session	Protects against cross-site request forgery attacks
Language Preference	Functional	1 year	Remembers your preferred language setting
Currency Preference	Functional	1 year	Remembers your selected currency (INR)
_ga, _gid (Google Analytics)	Analytics	2 years / 24 hrs	Measures website traffic and user behaviour anonymously
_fbp (Facebook Pixel)	Marketing	90 days	Tracks conversions from Facebook ads (requires consent)
Cookie Consent	Essential	1 year	Stores your cookie consent preference

This list may be updated as we add or remove third-party integrations. Please check this page periodically for the most current list.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. These third parties have their own privacy policies and we do not control how they use the information collected. Key third parties whose cookies may be set on our site include:

Google LLC (Analytics and Ads) - privacy policy: policies.google.com/privacy

Meta Platforms Inc. (Facebook Pixel) - privacy policy: www.facebook.com/policy

Razorpay / PayU (Payment Processing) - only set during checkout flows

Trustpilot A/S (post-purchase review invitations) - loaded on our site and given your name, email address, and order reference only after a confirmed purchase

We recommend reviewing the privacy policies of these third parties to understand how they process your data.

5. Your Cookie Choices and Controls

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, orcustomizeyour preferences by category. Your selection is remembered for 12 months.

5.2 Cookie Settings Panel

You can update your cookie preferences at any time by clicking "Cookie Settings" in the footer of our website. This opens our preference centre where you can toggle individual cookie categories on or off.

5.3 Browser-Level Controls

You can also control cookies through your browser settings. Most browsers allow you to:

View and delete existing cookies

Block all or specific cookies

Set preferences for specific websites

Enable private or incognito browsing mode

Instructions for managing cookies in common browsers:

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Apple Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions

5.4 Opt-Out Links

For specific third-party analytics and advertising opt-outs:

Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout

Google Ads Personalisation: adssettings.google.com

Facebook Ad Preferences: www.facebook.com/ads/preferences

6. Cookies in Our Customer Control Panel

When you log in to your TheCloud.market control panel, additional functional and security cookies are set that are strictly necessary for the control panel to operate. These include session authentication tokens, CSRF protection tokens, and preference cookies. These essential cookies cannot be disabled while you are logged in.

7. Data Collected via Cookies

Information collected via analytics and marketing cookies may include:

Your IP address (anonymised for analytics)

Browser type, version, and device type

Pages visited, time on page, and referral source

Geographic location (country and city level)

Interaction events such as button clicks and form completions

This data is used in aggregated and anonymised form for analytics and is not used to identify you personally without your consent. For full details on how we handle personal data, please refer to our Privacy Policy.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time as we change or add features to our website. The Effective Date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically. Where changes are material, we will notify you via the cookie consent banner on your next visit.

9. Contact Us

For any questions about our use of cookies or to exercise your privacy rights:

TheCloud.market Privacy Team

Email:[email protected]

Website: www.thecloud.market

Cookie Settings: Available in the footer of our website

This Cookie Policy is governed by the laws of India and forms part of the TheCloud.market Privacy Policy. Effective 22 February 2026.